Algent Support
Technical Support
At Algent Biotechnology, we are committed to delivering the highest quality products to meet your specific needs. Our dedicated team of scientists is readily available to assist you with any inquiries or support you may require.
If you need help finding a particular resource, application, or product solution, or if you have questions about any of our products, please feel free to contact us at (business hours: 9AM-5PM PT) or reach out via the email links provided below.
Order Status and Customer Services: orders@algentbio.com
Technical Support: support@algentbio.com
Product Q&A
You can find more details about the Algent Guarantee by visiting our website or by contacting us at support@algentbio.com
Research Use Only (RUO)
While we do not provide free samples for testing, many of our products are available in smaller quantities, allowing you to evaluate them at a lower cost. For this reason, we encourage you to learn as much as possible about a product before making a purchase. Our product overviews offer extensive information to help you make informed decisions.
At Algent Biotechnology, we stand by the quality of our products. If your product does not perform as described in our datasheet, please reach out to our dedicated support team. We are committed to working with you to find a suitable solution and ensure your research is successful.
We select the most appropriate shipping condition to ensure the stability of the product during transit.
We use four shipping conditions:
Dry ice
Blue ice
Ambient temperature